FAQ frequently asked questions

frequently asked questions

FIXING AND PHOTOVOLTAIC DIVISION

1. Do you have a software sizing photovoltaic systems?
TEKNOMEGA provides free software for the design for PV systems, very simple to use and downloadable from our website.

2. Do you have any technical data sheets?
On our catalog for Fixing and Photovoltaic Division will find all information regarding material and product certifications.

3. What is the hardware to use for my system?
TEKNOMEGA produces screws and complete kits for its products, tovare that adapts depending on the products used in itself to match the selection guide of the socket head bolts

4. I have to be mounted on corrugated steel profiles, you fit the brackets?
TEKNOMEGA produces metal brackets for Grace on the customer's dimensional specifications, see article FVT95XX

5. I am fixing the triangles on a flat roof, how?
To fix the trangoli TEKNOMEGA on a flat roof, using the system or ballast tank. The best fixation includes 2 ballasts or a pool triangle.

6. How do I place a triangle?
The optimal arrangement is to place a triangle every 1.5 m bracing with the corresponding

7. Are any of your products, what to choose between aluminum and stainless steel?
The adoption of aluminum ensures excellent resistance to stress while maintaining light weight, thus avoiding over-load bearing structures and the highest standard of stainless steel components that are installed to ensure an unbeatable durability, never as in applications designed in brackets PV industry that reliability was so important.

8. Is it possible to have technical support?
TEKNOMEGA meets the customer before, during and after the installation of a photovoltaic system. With the help of a dedicated software will be possible to estimate the materials to be used for a project and our Manages Sales and Customer Service are at your disposal for any clarification.

9. What is hot dip galvanized steel?
The steel, after a chemical preparation is immersed in a bath of zinc melting (450-460 ° C). Thickness varies from 60 to 80 microns. Any white coating, due to the formation of zinc does not affect idrossicarbonato
minimally on the performance of corrosion resistance. TEKNOMEGA galvanized steel products provide excellent performance over time.

10. On the purchase of photovoltaic material there is the possibility of subsidy VAT at 10%?
As required by law, simply send an order of photovoltaic material, the above statement to take advantage of VAT at 10%.

DIVISION PANELS BOARD

1. TEKNOMEGA products meet the RoHS directive?
All articles TEKNOMEGA are manufactured according to CE regulations and in line with the RoHS regulation.

2. It also produces flexible aluminum bars?
TEKNOMEGA, in addition to flexible copper bars, on request, produce variations in aluminum, with high insulation for temperatures up to 125 ° C and halogen free insulation. For info contact the Customer Sevice.

3. Have you hand tools for flexible bars?
TEKNOMEGA has developed a series of simple tools for working on flexible bars like piegabarre, torcibarre, spelabarre and forabarre.

4. Is it possible to have solid bars of copper?
In addition to the pre-drilled and threaded rods, upon request, can produce solid bars of copper in different sections and length with the ability to define the edge (live, rounded, legg. Rounded)

5. I need to buy a braid up to my size and special features. What to do?
On request it is possible to buy braided connections with the customer's specifications by simply filling out our questionnaire design characteristics and dimensions with an indication of the type of drilling required

6. How many types of DIN rail do you produce?
We have symmetrical and asymmetrical DIN rail, perforated and non-aluminum and C, it can be used to build infrastructure in the electric panel


LOGISTICS AND TRADE

1. I am a distributor, Can I send the material directly on the site or to the end customer?
Certainly, TEKNOMEGA sends, on request, directly to end customers or on building sites with reliable carriers and equipped, even with side of the discharge profiles of long or heavy materials.

2. Are your products in stock?
Most articoliTeknomega are stocked in our warehouse to provide a fast and reliable service to our customers.

3. Is it possible to receive your catalogs or material such as sampling?
Yes, please consult Customer Service.

4. Is there a minimum of packaging for the products?
For some products there is a minimum of packaging, for info contact the Customer Service

5. What are the minimum amount ordered? Are there shipping charges?
The minimum billable amount is 100 €. Amounts less than € 500 are provided for contributions to the shipping costs from a minimum of 30 euro to a maximum of 50 €. For goods exceeding 4 meters long is provided at a cost of shipping additional 3% of the goods by a minimum of 20 to a maximum of 80 €.
For the delivery of the ballast concrete assistance is provided for the transportation cost. For more info contact Customer Service.
 
6. To handle an urgent need for material , Can I pick up the goods directly from your company?
Yes, the customer usually is warned that the goods are ready then he can set your own courier to pick up them.